CDC+ > Consumer Directed Care Plus (CDC+)

CDC+ is a long-term care program alternative to the Medicaid Home and Community-Based Services (HCBS) Medicaid Waiver. The program provides the opportunity for individuals to improve the quality of their lives by being empowered to make choices about the supports and services that will meet their long-term care needs and to help them reach their goals.

Enrolling onto CDC+

Thank you for your interest in CDC+! Click below for helpful information and resources for getting started on CDC+. If you have any questions, please contact our CDC+ Helpline at 1-866-761-7043.


  • Satisfaction Survey: Please complete the online satisfaction survey by September 30, 2018. Your feedback is important to us!

  • IMPORTANT: Payroll system will be offline August 1-7
    CDC+ consumers, Representatives, and Consultants, please note the following:

    In preparation for the launch of the new secure web-based payroll system on August 8, the current payroll system will be offline from noon EDT on Wednesday, August 1 through Tuesday, August 7. This means that payroll submissions, including calling in, will be suspended during this time. Consumers and Reps can submit payroll for the week of July 30-August 5 when the system reopens August 8.

    The systems affected by this network downtime include the FEA, the payroll system, and the PP system, so entry of PP and/or QUs will be suspended as well. However, we will continue to accept these documents and review them accordingly. The submission process and deadlines for these documents will remain unaffected. All APD staff and Consultants have been notified of this downtime.

  • Training for the enhanced Secure Web-based Payroll System is now available!!

    CDC+ is excited to announce that the enhancement for the Secure Web-based Payroll System will launch August 8, 2018. The new system offers a quicker and more efficient payroll process. Timesheet, invoice, and reimbursement entry has never been easier! Please be sure you familiarize yourself with the new system by attending one of the live Skype trainings below:

    Tuesday, July 17 @ 12-1 p.m. EDT
    Friday, July 20 @ 12-1 p.m. EDT
    Monday, July 23 @ 1-2 p.m.  EDT
    Wednesday, July 25 @ 1-2 p.m.  EDT
    Friday, July 27 @ 1-2 p.m.  EDT
    Monday, July 30 @ 1-2 p.m.  EDT
    Wednesday, August 1 @ 1-2 p.m.  EDT
    Friday, August 3 @ 1-2 p.m. EDT

    The Secure Web-based Payroll System training is a one-hour training that provides directions on how to complete and submit timesheets, invoices, and reimbursements. The training will assist you in navigating the system and introduces you to the new enhancement features that make submitting payroll easier and more efficient.

    In order to attend one of these trainings, you will need to return to this page on the date of the preferred training and click on the Skype link located next to the date and time of the training. The training will begin at the time indicated; however, you are encouraged to access the link a few hours before the meeting to ensure you have the appropriate application needed to join the meeting.

    The following are the links that need to be added next to the dates:

    Wednesday, July 25 @ 1-2 p.m.  EDT   Join Skype Meeting
    Friday, July 27 @ 1-2 p.m.  EDT    Join Skype Meeting
    Monday, July 30 @ 1-2 p.m.  EDT   Join Skype Meeting
    Wednesday, August 1 @ 1-2 p.m.  EDT   Join Skype Meeting
    Friday, August 3 @ 1-2 p.m. EDT  Join Skype Meeting

  • Skype Training Dates
    To sign up please click the Training and Education link for training dates and times.

  • Updated Training Now Available!
    CDC+ is pleased to announce that updated trainings have been placed on the CDC+ website under the Training and Education tab. For both the New Consumer/Representative Training and the Purchasing Plan Training you will now see the full training as well individual modules, which are short trainings divided by categories. Individual modules were created so that you can select the topic(s) you may be interested in reviewing instead of having to search the full training for that information.

    Whether you are brand new to CDC+ or a seasoned participant having difficulty in a specific area of the program, these updated trainings will be very helpful! We have also posted purchasing tips and Purchasing Plan FAQs.

  • CDC+ is pleased to announce the enrollment of a WSC to provide CDC+ services has been streamlined effective immediately. The process has changed including the required documentation needed to register as a consultant. 
    CDC+ Consultants will no longer be required to obtain a CDC+ contract associated with their solo or agency Medicaid Provider ID. As long as the provider has an active Developmental Disabilities Contract with AHCA and are in good standing with APD, they are eligible to apply to become a CDC+ Consultant. 
    This will: 

    • Decrease the time that it takes for a WSC to be enrolled as a CDC+ Consultant.
    • Increase the number of available CDC+ Consultants in each region.
    • Allow for more choice of Consultants to the Consumer.

    The revised process as well as the forms can be found in the Consultants Resources tab.

Background Screening Information for CDC+ only

APD has joined a statewide screening database, "The Clearinghouse." The purpose of the Clearinghouse is to provide a single data source for background screening results for persons screened for employment or licensure that provide services to children, the elderly, and people with disabilities.
The Clearinghouse provides numerous benefits to you, including:

  • long-term reduced costs,
  • email notification of disqualifying offense arrests after initial screening, 
  • alerts when a rescreening is due,
  • and more up-to-date information

The Clearinghouse allows the results of criminal history checks to be shared among specified state agencies, reducing duplicative screenings for individuals requiring screening across multiple state agencies.

CDC+ consumers are the employer of record, consumer/representatives are required to register in the Clearinghouse to initiate a background screening on their prospective providers and/or rescreening for current providers, and obtain the screening results from the online database.

All consumers hiring new providers will be able to use the Clearinghouse.

Your current providers will go through this new process at the time of their 5-year rescreening or if they experience a lapse of employment of over 90 days and are required to be screened.

We now have new background screening training mini sessions available online. You can access them at CDC+ Background Screening Training or click each link below to view.

You can access the Clearinghouse Registration website here: AHCA Portal Login.

If you have any questions or need technical assistance, please contact:
CDC+ Customer Service

Claim Submissions

This is where you are to enter your CDC+ timesheets, invoices, and reimbursement requests